Dispatch Information


Please note that the order completion time on this site is 12 working days except when explicitly stated otherwise as in the case of pre-order items which will display "order today to receive by XX-XX-XX". Once your order has been completed it will be dispatched and delivered via the shipping method chosen at checkout. You will be notified of the completion of your order at this point. Once you receive our confirmation email, please check your spam mail account if you have not received a notification from our courier partner. 

PLEASE NOTE THAT IT IS IMPORTANT FOR YOU TO PROVIDE US WITH YOUR MOBILE NUMBER AND CORRECT EMAIL CONTACT FOR THESE NOTIFICATIONS TO SUCCESSFULLY REACH YOU.

 

Interlink Tracked Courier Service

within one (1) to two (2) working days.

You will also receive confirmations from our chosen courier company (via text message if a mobile number has been provided, and via email). The first message will be sent the evening prior to the day of delivery confirming their intention to deliver the following working day. They will also send an additional notification on the morning of the day of delivery confirming the time frame (an hour slot) in which they intend to deliver your order. In all notifications you will be provided with the option to amend your delivery, with instructions on how to do this directly via their systems.

 

2nd Class Recorded Delivery

Within three (3) to five (5) working days

You will also receive confirmations from our chosen courier company (via text message if a mobile number has been provided, and via email).

Orders are trackable with the number provided via the Despatch bay tracking website https://despatchbay.com/tracking?country=GB&number=+&postcode=+